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kinkajou

Posts: 13
Cash
PostPosted: Thu Mar 11, 2004 12:11 pm    Post subject: Casinokingdom crooked and theives Reply with quote

I put deposited $185 to get a $100 bonus.
They wouldnt let me take any of my money out until I had played 20 times my deposit even though $85 of the dollars didnt have anything to do with any bonus.
They took 3 days to tell me that I couldn't get my money out.
They have an extremely complicated formula about how you can get your money out which would take a rocket scientist to figure out. I eventually lost all my money before I could qualify to take it out!
The are as theives and as crooked as the day is long!
Watch out for the other integrity casions too.

Greetings doug,

This message is to inform you a Bonus Account has been created for you
and
you have been credited with a promotion. The Bonus Account will be used
for you to play all bonuses you receive before transferring funds to
your
real account. A bonus of 101.75 has been credited to your Bonus
Account.

Your Bonus Account number is: xxx
Your Bonus Account password is: xxx- Please be sure to change
your
password once you have logged in. You can do so via: Options/Change
Password.
Please note: Simply use the above details to log into the casino. Your
Bonus Account number is the same as your Real Account number but the
'r'
has been replaced with a 'b'

Each bonus you receive into your Bonus Account is subject to the below
wagering requirements*. Therefore, before a bonus can be transferred to
your real account the below wagering requirements must be met:

10 x bonus amount on all games excepting the games below;
20 x bonus amount on all forms of Video Poker (excludes Poker Pursuit
and
Cyberstud Poker) and Blackjack;
Play on the following games does not contribute to satisfying the
wagering
requirements: Roulette, Craps, Baccarat, Sicbo;
Play on our progressive games is not possible with a Bonus Account.

PLEASE NOTE: It is not necessary for you to keep track of your Bonus
Account play to calculate if you have satisfied wagering requirements
on
your bonus account. We will track this and calculate how much of your
balance is available for transfer to your real account – you can check
this at any time.

To find how much of your bonus account balance is available and to
transfer available funds please follow these instructions:

1. Browse to the casino website: http://www.casinokingdom.com;
2. Click on the 'Bonus Accounts' link in the menubar;
3. Use your Real Casino account details to log in. Your Real Casino
account number is: xxx

If you have any problems or questions please reply to this email - our
support crew will respond to your query within 20 minutes.

Wishing you the very best of The King's luck doug!

Fare Thee well!

The King
http://www.casinokingdom.com
http://www.flashcasinokingdom.com

For more information about bonus accounts please follow this link:
https://secure.integrity.vu/BA/help.aspx



Hi Doug,

Wow, what fantastic luck you have been having! I see you have cashed in
USD 185.00, Doug, and I wanted to extend my sincere congratulations to
you!

Currently we do not have your preferred payment method on file and in
order for our accounts department to process your winnings as quickly
as
possible we need you to choose one.

Please visit our banking page at the website
http://www.casinokingdom.com/collect-winnings.asp and reply to this
email
with all of the relevant details so that our staff can ensure you will
be
paid in a timely manner.

In the event that we do not receive your preferred payment details
within
2 weeks we will kindly return your cashin to your casino account for
your
further enjoyment. Please remember that you are always free to
re-cashin
these winnings at a later date and as soon as you provide us with your
preferred payment method our accounts team will ensure that your
winnings
are sent to you.

Please note that our fraud department performs random checks on some
cashins before processing of winnings commences. If your account does
not
satisfy our wagering requirements or if we are yet to receive your due
diligence documents your cashin may be held until these issues are
cleared
up. If this is the case you will be contacted shortly in relation to
this.

Once again - Congratulations on your cashin!

Please don't hesitate to contact our support staff if you have any
queries
with regard to your cashin - but just remember, for us to get your
winnings to you as soon as we can we need to know how you wish to
receive
them!

I hope you are having a wonderful day and we look forward to hearing
from
you soon.

Kind Regards,

Ernest the ExChequer
Casino Kingdom

Greetings to ye doug!

I am writing with regards to your most recent cashin. Please be aware
that
this amount has been returned to your real playing account.

Please note that as stated in our terms and conditions, as well as the
Bonus amount, you must to wager your qualifying purchase ten times in
order to make a cashin.

Wagers on the following games do not contribute to meeting wagering
requirements: Baccarat, Craps, Roulette and Sic-Bo. 50% of wagering on
Blackjack, Multi-Hand Blackjack and Video Poker will count towards
meeting
the wagering requirements for the purposes of determining a valid
cash-in.
100% of wagering on all other games offered will count towards meeting
the
wagering requirements for the purposes of determining a valid cash-in.

For full Term and Conditions, please visit

http://www.casinokingdom.com/tandc.asp
http://www.casinokingdom.com/promotions.asp

Once you have met the wagering requirements, please feel free to cashin
your winnings.

If you require any further assistance please do not hesitate to send us
an
email icon_smile.gif

Kind Regards,


Greetings doug,

This email is to inform you that a bonus of 16.00 has been added to
your
bonus account.

Your bonus account number is: xxxx- This is identical to your
real
account number but the 'r' at the front has been replaced with a 'b'.

Each bonus you receive into your bonus account has the below wagering
requirements applied. Therefore, before a bonus can be transferred to
your
real account the following wagering requirements must be met:

10 x bonus amount on all games excepting the games below;
20 x bonus amount on all forms of Video Poker (excludes Poker Pursuit
and
Cyberstud Poker) and Blackjack;
Play on the following games does not contribute to satisfying the
wagering
requirements: Roulette, Craps, Baccarat, Sicbo;
Play on our progressives is not possible with a Bonus Account.

PLEASE NOTE: It is not necessary for you to keep track of your Bonus
Account play to calculate if you have satisfied wagering requirements
on
your bonus account. We will track this and calculate how much of your
balance is available for transfer to your real account – you can check
this at any time.

To find how much of your bonus account balance is available and to
transfer available funds please follow these instructions:

1. Browse to the casino website: http://www.casinokingdom.com;
2. Click on the 'Bonus Accounts' link in the menubar;
3. Use your Real Casino account details to log in. Your Real Casino
account number is: xxx

If you have any problems or questions please reply to this email - our
support crew will respond to your query within 20 minutes.

Wishing you the very best of The King's luck doug!

Fare Thee well!

The King
http://www.casinokingdom.com
http://www.flashcasinokingdom.com

For more information about bonus accounts please follow this link:
https://secure.integrity.vu/BA/help.aspx

Note: Wagering requirements (WR) also apply on any purchases that
enabled
you to claim promotions - these WR must be satisfied before you will be
able to cashin successfully. For more information please view our terms
and conditions: http://www.casinokingdom.com/tandc.asp or reply to this
email. Our support staff will respond to your query within 20 minutes
Hi Doug,

As we discussed on the phone here is the breakdown of your deposits /
wagering at Casino Kingdom:

- On the 8th of March you deposited $185 in to your Real Account. You
then received $101.75 match bonus and the $16 No Purchase bonus (twice!
- lucky you icon_smile.gif).

- You then wagered $2987 in your Bonus Account on Bonus BlackJack
(remember, only half of this counts to your wagering requirements!).

- On the 9th of March you made a CashIn of $185 in your Real Account.

In order to meet wagering requirements you have to wager your (deposit
+ bonuses) x 10. The $16 bonuses have to be wagered x10 as well. Keep
in mind that only $100 of your $185 deposit counts for wagering
purposes.

$100 (deposit) + $101.75 (match bonus) = $201.75
$16 + $16 (No purchase bonus) = $32

$201.75 + $32 = $233.75
$233.75 x 10 = $2337.50 (this is the wagering requirement you have to
meet before making a CashIn)

You've already wagered $2987 on Bonus BlackJack, only half of this
counts towards your total wagering requirements (because you have to wager
20x on BlackJack instead of 10x).

$2987 / 2 = $1493.50

So far, you have met $1493.50 of your wagering requirements. That means
you have another $844 to go ($1688 if you wish to continue to wager on
Bonus BlackJack or any of the other 50% wagering games that are
included in our terms and conditions).

Hopefully this has cleared up any confusion you may have had about the
wagering requirements you are required to meet Doug.

I have just contacted our Accounts Dept. about your situation as well
and I will let you know as soon as I hear anything back from them

Kind regards,

Shannon

:: The King's Men ::

www.CasinoKingdom.com
www.FlashCasinoKingdom.com
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kinkajou

Posts: 13
Cash
PostPosted: Thu Mar 11, 2004 12:39 pm    Post subject: You will never get your money back from this place Reply with quote

They require you to wager your money so many times that they will eventually steal it all before you qualify to get your money out!
YOU HAVE BEEN WARNED about CASION KINGDOM!!!
They are real nice to you until you try to get your money back and then its sorry charlie!
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FairCasinos

Posts: 1056
Cash
PostPosted: Thu Mar 11, 2004 10:09 pm    Post subject: Reply with quote

I'm surprised this casino group has a separate bonus account. Very few casinos do and those few that do this have a bad reputation and do not explain the rules for the bonus account properly.

The rules seem quite clear for this group but I don't see the point of the bonus account. It can be misleading to new players who may think they can withdraw from the real money account at any time but the terms clearly say you can't until you've met wagering requirements on both accounts. It doesn't make too much difference to the casino but players now have to play on both accounts to cashout instead of one. It looks like you need to wager at least 10x (20x on blackjack and a few others) on the real account and the same again in the bonus account.

It is open to confusion though if you bust out on either of the accounts or wager too much on one whether this shortfall or excess counts towards the total needed. The terms don't seem to say this is so but from the emails posted above, it sounds as if the total wagered in both accounts is considered. This can go against the player sometimes if you bust out in one before meeting the requirements but from reading the terms, it looks like the requirements should be treated separately.

In your case, it looks like you had wagered enough to transfer any money from the bonus account to your real account but hadn't played anything in that account (you only played the bonus account). Most casinos don't let you withdraw anything until you've met the bonus requirements which for this casino includes playing enough in your real account as well as your bonus account (very few casinos have separate accounts). Crockfords is an exception and lets you withdraw anytime. See this recent thread for more information on this : http://www.faircasinos.com/forum/viewtopic.php?t=223 .

There was another post a while ago about this group at bet2gamble:

http://www.bet2gamble.com/Forums/showflat.php?Cat=&Board=1&Number=3498 2&Forum=1

This is a link to the bonus account rules for this casino group: https://secure.integrity.vu/BA/termsandconditions.aspx
_________________
www.FairCasinos.com

The definitive and trustworthy resource for Fair Casinos.

Disclaimer: Faircasinos.com is for entertainment purposes only and any external links are not endorsed.
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kinkajou

Posts: 13
Cash
PostPosted: Fri Mar 12, 2004 3:53 am    Post subject: Reply with quote

Despite calling their bonus FREE, they add it to your total so that you are are required 10-20 times the sum of the $16 bonus plus the $100 dollar bonus plus your deposit. I fdare anybody to figure out that you had to wear 20 times the sum of all your bonues plus real number. Additionally, they make you belive you are getting your money out, but they keep it around for several days and then spring the surpise on you!
In my book, you are not suppose to have to do anything to get something FREE!
They know the games are all rigged, so by the time you wager your money, their wont be any left!
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kinkajou

Posts: 13
Cash
PostPosted: Fri Mar 12, 2004 7:35 am    Post subject: Other Integrity Casino: captaincookscasino.com Reply with quote

Don't forget http://www.captaincookscasino.com/ which is also run by Integrity!
They have the same ripoff rules!!!
You will never see your money again if you deposit it in these casinos!
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benroles

Posts: 76
Cash
PostPosted: Fri Mar 12, 2004 9:37 am    Post subject: Reply with quote

Remember Kinkajou that if you want to simply take your money - don't play with a bonus! If you find one has been added, STOP - contact support and ask them to remove it. Some also let you self-exclude from further promos. That way if you have a lucky streak and want to stop, you can!

Ben.
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kinkajou

Posts: 13
Cash
PostPosted: Fri Mar 12, 2004 10:49 am    Post subject: Reply with quote

I was totally unaware of this issue with the real money account.
As soon as I put the money in and got the bonus, I requested that my real money be returned. I was unaware that they would tell me 2 days later that I had not fufilled the terms of the agreement. Certainly their delay in informing me led to my misunderstanding and this is all part of the SCAM. At the time I
I'm use to dealing with the poker rooms which really return your money. You can always take out the real money and forfeit the bonus which is not rewarded till you play a certain number of times. In these crooked casinos, they know you will lose all the money including the bonus by the time you meet the eligibility requirements. Notice how happy they are when they have your money and you dont realize that it is gone forever. Once you realize they have stolen it and complain, they dont respond to emails. Also notice that they never give you information of how they are tying up your real money account in the emails icon_evil.gif icon_twisted.gif icon_exclaim.gif .


Greetings to ye!

It usually takes 3 - 5 days for your cashin to be sent to your Neteller
account, providing that our accounts department aren't waiting on any
further details or documentation from you.

Kind regards,

Gulliver
The Kings Men
:: www.casinokingdom.com ::

-----Original Message-----
From: joe smoe [mailto:renault4sale@yahoo.com]
Sent: Tuesday, 9 March 2004 4:11 PM
To: The King
Subject: Re: You've been credited with a bonus!


How long does it take to get money transferred back to
my neteller account?
Thank You
doug
--- The King <theking@casinokingdom.com> wrote:
> Greetings doug,
>
> This email is to inform you that a bonus of 16.00
> has been added to your
> bonus account.
>
> Your bonus account number is: xxx- This is
> identical to your real
> account number but the 'r' at the front has been
> replaced with a 'b'.
>
> Each bonus you receive into your bonus account has
> the below wagering
> requirements applied. Therefore, before a bonus can
> be transferred to your
> real account the following wagering requirements
> must be met:
>
> 10 x bonus amount on all games excepting the games
> below;
> 20 x bonus amount on all forms of Video Poker
> (excludes Poker Pursuit and
> Cyberstud Poker) and Blackjack;
> Play on the following games does not contribute to
> satisfying the wagering
> requirements: Roulette, Craps, Baccarat, Sicbo;
> Play on our progressives is not possible with a
> Bonus Account.
>
> PLEASE NOTE: It is not necessary for you to keep
> track of your Bonus
> Account play to calculate if you have satisfied
> wagering requirements on
> your bonus account. We will track this and calculate
> how much of your
> balance is available for transfer to your real
> account - you can check
> this at any time.
>
> To find how much of your bonus account balance is
> available and to
> transfer available funds please follow these
> instructions:
>
> 1. Browse to the casino website:
> http://www.casinokingdom.com;
> 2. Click on the 'Bonus Accounts' link in the
> menubar;
> 3. Use your Real Casino account details to log in.
> Your Real Casino
> account number is: xx
>
> If you have any problems or questions please reply
> to this email - our
> support crew will respond to your query within 20
> minutes.
>
> Wishing you the very best of The King's luck doug!
>
> Fare Thee well!
>
> The King
> http://www.casinokingdom.com
> http://www.flashcasinokingdom.com
>
> For more information about bonus accounts please
> follow this link:
> https://secure.integrity.vu/BA/help.aspx
>
> Note: Wagering requirements (WR) also apply on any
> purchases that enabled
> you to claim promotions - these WR must be satisfied
> before you will be
> able to cashin successfully. For more information
> please view our terms
> and conditions:
> http://www.casinokingdom.com/tandc.asp or reply to
> this
> email. Our support staff will respond to your query
> within 20 minutes.
>


__________________________________
Do you Yahoo!?
Yahoo! Search - Find what you're looking for faster
http://search.yahoo.com


Greetings to ye Doug,

I hope you are well. icon_smile.gif

When you CashIn your funds will spend 24 hours in the 'Pending CashIn'
section of your account.

After this time they are transferred to the Accounts Men to process.
Although they are some of the best around, they don't work 24 hours a
day, and have weekends off. This means it can take 1-2 working days to
send your fund via your preferred method.

NETeller payments although normally instant can take a couple of days
to go through.

Be sure to let me know if you have any other questions or need any help
with anything else icon_smile.gif

Kind regards,

Neil

:: The King's Men ::

www.CasinoKingdom.com
www.FlashCasinoKingdom.com


-----Original Message-----
From: joe smoe [mailto:renault4sale@yahoo.com]
Sent: Tuesday, 9 March 2004 6:40 PM
To: The King
Subject: RE: You've been credited with a bonus!


Why does it take so long to get the money out?
It shouldn't take more than a few hours?
Thank You
doug

--- The King <theking@casinokingdom.com> wrote:
> Greetings to ye!
>
> It usually takes 3 - 5 days for your cashin to be
> sent to your Neteller account, providing that our
> accounts department aren't waiting on any further
> details or documentation from you.
>
> Kind regards,
>
> Gulliver
> The Kings Men
> :: www.casinokingdom.com ::
>
> -----Original Message-----
> From: joe smoe [mailto:renault4sale@yahoo.com]
> Sent: Tuesday, 9 March 2004 4:11 PM
> To: The King
> Subject: Re: You've been credited with a bonus!
>
>
> How long does it take to get money transferred back
> to
> my neteller account?
> Thank You
> doug
> --- The King <theking@casinokingdom.com> wrote:
> > Greetings doug,
> >
> > This email is to inform you that a bonus of 16.00
> > has been added to your
> > bonus account.
> >
> > Your bonus account number is: xx- This
> is
> > identical to your real
> > account number but the 'r' at the front has been
> > replaced with a 'b'.
> >
> > Each bonus you receive into your bonus account has
> > the below wagering
> > requirements applied. Therefore, before a bonus
> can
> > be transferred to your
> > real account the following wagering requirements
> > must be met:
> >
> > 10 x bonus amount on all games excepting the games
> > below;
> > 20 x bonus amount on all forms of Video Poker
> > (excludes Poker Pursuit and
> > Cyberstud Poker) and Blackjack;
> > Play on the following games does not contribute to
> > satisfying the wagering
> > requirements: Roulette, Craps, Baccarat, Sicbo;
> > Play on our progressives is not possible with a
> > Bonus Account.
> >
> > PLEASE NOTE: It is not necessary for you to keep
> > track of your Bonus
> > Account play to calculate if you have satisfied
> > wagering requirements on
> > your bonus account. We will track this and
> calculate
> > how much of your
> > balance is available for transfer to your real
> > account - you can check
> > this at any time.
> >
> > To find how much of your bonus account balance is
> > available and to
> > transfer available funds please follow these
> > instructions:
> >
> > 1. Browse to the casino website:
> > http://www.casinokingdom.com;
> > 2. Click on the 'Bonus Accounts' link in the
> > menubar;
> > 3. Use your Real Casino account details to log in.
> > Your Real Casino
> > account number is: xx
> >
> > If you have any problems or questions please reply
> > to this email - our
> > support crew will respond to your query within 20
> > minutes.
> >
> > Wishing you the very best of The King's luck doug!
> >
> > Fare Thee well!
> >
> > The King
> > http://www.casinokingdom.com
> > http://www.flashcasinokingdom.com
> >
> > For more information about bonus accounts please
> > follow this link:
> > https://secure.integrity.vu/BA/help.aspx
> >
> > Note: Wagering requirements (WR) also apply on any
> > purchases that enabled
> > you to claim promotions - these WR must be
> satisfied
> > before you will be
> > able to cashin successfully. For more information
> > please view our terms
> > and conditions:
> > http://www.casinokingdom.com/tandc.asp or reply to
> > this
> > email. Our support staff will respond to your
> query
> > within 20 minutes.
> >
>
>
> __________________________________
> Do you Yahoo!?
> Yahoo! Search - Find what you're looking for faster
> http://search.yahoo.com


__________________________________
Do you Yahoo!?
Yahoo! Search - Find what you're looking for faster
http://search.yahoo.com
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Tricon11

Posts: 165
Cash
PostPosted: Sun Mar 14, 2004 12:59 pm    Post subject: Reply with quote

Hi kinkajou
Next time before you deposit at a casino to get a bonus, you need to read the Terms & Conditions thoroughly.
I’ve played at both of these casinos, they are not rip-offs, and the bonus terms & conditions is not a scam.
The purpose of the bonus is to give you some extra incentive to play there and some extra money to gamble with the hopes you like there games. All casinos on the internet have terms & conditions due to bonus abuse.

For myself, I have found it’s best to deposit the lowest amount allowed when getting a bonus at a casino I have never played at. This way if I lose, at least I got an idea of the casino and it didn’t cost me much,and if I should happen to get on a lucky streak, or hit a large amount, the play through amount is not a problem.

Just read the Terms & Conditions thoroughly, and if you’re not sure about them, call the casino and ask for an explanation.
Good luck to you ;o)
Vince
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kinkajou

Posts: 13
Cash
PostPosted: Mon Mar 15, 2004 8:55 am    Post subject: They are a ripoff Reply with quote

They mislead you and you have to be a lawyer to figure out what they mean. I'm sure you work for the casino. They told me they would try to correct any "misinformation".
If you have any complaint they never reply to you again once they have your money. Hopefully, soon they won't be able to use legitmate US businesses for their crimminal enterprise! and they will go out of business. icon_evil.gif
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Tricon11

Posts: 165
Cash
PostPosted: Mon Mar 15, 2004 10:05 am    Post subject: Reply with quote

Hi kinkajou

First, I don't work for any casino on the internet. That’s too funny LOL!

Second, the only thing I do on the internet is gamble at casinos, plus I'm a volunteer at a gambling forum, which means nothing.

Third, there is no doubt that some casino owners try to rip off patrons with crazy Terms & Conditions, or just won't pay, but not in this case.

Fourth, what legitimate US businesses do internet casinos use for their criminal enterprise?
Vince
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FairCasinos

Posts: 1056
Cash
PostPosted: Mon Mar 15, 2004 3:14 pm    Post subject: Reply with quote

Kinkajou, can you explain what happened to the $185 you cashed out after they reversed it back to your casino account. I realise $85 wasn't applicable to a bonus and they probably should have sent it to you instead of reversing it to your account.

Did you then lose the money? Did you lose the money in the bonus account too while wagering it (you seem to have wagered it enough to transfer it to your real account)?

Maybe if you explained to them that you wanted to just withdraw $85 they would have done it. A while ago it was almost impossible to find the link to their terms and conditions though so I don't think they want players to read them.

Maybe you should try Crockfords casino. The free tournaments have ended now but accepting the bonus doesn't prevent you cashing out when you want.
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kinkajou

Posts: 13
Cash
PostPosted: Thu Mar 18, 2004 12:02 pm    Post subject: what happened to the money Reply with quote

I went though the bonus money first.
It was then I found out that the money I thought I had withdrawn was not really withdrawn. If they had alerted to me to that fact when I tried to withdraw the money instead of pretending the withdrawal was going through I probably would have played the bonus money diffrently in an attemp to satisfy their requirment..
After found out they wouldnt withdraw any of the money (including the $85 which I discussed with them ) I was forced to play with the remaining money. I tried to satisfy the requirement and in the process lost it all.

Well I'm going to sue Google. They are near by and I can take to the small claims court as offering material assistance to gamble. They certainly make enough money off of gambling don't they?
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Tricon11

Posts: 165
Cash
PostPosted: Thu Mar 18, 2004 12:45 pm    Post subject: Reply with quote

I think you were under the impression that once you made a deposit into the casino you could withdraw your deposit out of the real account, and then play the bonus in the bonus account.
If casinos did that they would go broke. LOL!

This link explains the bonus account https://secure.integrity.vu/BA/help.aspx

Now this link explains the Terms & Conditions for getting a Bonus and play through on the deposit.
http://www.casinokingdom.com/tandc.asp

Real Account:
You must meet the wagering requirements on your bonus through play in your Bonus Account (details above) and you must meet the wagering requirements stated below on your Real Account before a cash-in will be allowed:
All games other than those noted below: You must wager any deposits / purchases made which enabled you to claim a bonus or promotion, a minimum of 10 times on games of this type, except for people with a registered address in China, Denmark or Israel who must wager their deposit 20 times on any games of this type.
Blackjack and Video Poker Type Games: You must wager any deposits / purchases made which enabled you to claim a bonus or promotion a minimum of 20 times on any form of Video Poker or Blackjack, except for people with a registered address in China, Denmark or Israel who must wager their deposit 40 times on any form of Video Poker or Blackjack.
Other: The following games may be played with your real account but any wagers on these games do not contribute to satisfying (meeting) wagering requirements: Baccarat, Craps, Roulette and Sicbo.

Like I said you need to read before you deposit and accept a bonus.
Vince
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kinkajou

Posts: 13
Cash
PostPosted: Thu Mar 18, 2004 2:20 pm    Post subject: Reply with quote

You are a shill for the casino I see. If I was a lawyer, and I spent hours reading all the small print on all the different links, I probably could have figured it out

I'm used to dealing with the poker rooms that don't confiscate the money as soon as they receive it. Its out right thief! We/'ll see what google has to say.
doug
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Tricon11

Posts: 165
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