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FairCasinos

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PostPosted: Wed Jan 16, 2008 11:09 am - Important information about our Advertising!
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The FairCasinos.com group of sites is totally independent of any online gaming company. Unlike all other sites, we do not offer advertising for sites with any unresolved player issues and will also be quick to blacklist gaming sites. Other sites, including so-called watchdogs, will censor or try to whitewash any problems with their advertisers.

Currently, the number one group that we have always recommended, now known as BelleRock Entertainment, has not been operating fairly for numerous reasons so henceforth their banner ads have been removed until we get some answers. It involves unfair practises with their promotions and details will be given in due course.

They had been one of the few reputable gaming groups up until recently.
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FairCasinos

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PostPosted: Mon Jan 21, 2008 1:10 pm - Re: Important information about our Advertising!
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I'm afraid this has not been resolved yet. The issue that lead to the cessation of advertising (there are other promotional issues too) can be summised from the email below I sent to an affiliate manager:

Quote:

I've had no replies and the first problem I mentioned
(let's take them one at a time, although the EZbonus
problem is just as bad) has not been fixed. I suggest
you look into this yourself to see what I mean.

Look at the general terms:
http://www.bellerockentertainment.com/legal/terms.asp

Look how far down you have to scroll to read point 5.6
and look to see if it is clear that you can't sign up
to different casinos in the group. You'll notice that
towards the end it mentions multiple accounts at the
same casino which muddies the whole meaning of the
term. Even if a player reads this most on first
reading would misunderstand it to mean mutiple
accounts at the same casino.

Now look at what happened to the player on the
casinomeister thread and the rubbish response of
'bellerock'
http://www.casinomeister.com/forums/casino-complaints-bonus-issues/221 32-misleading-bellerock-terms-do-not-play-there.html

I need something big done about this or the group will
be blacklisted. How many players has this affected?
The player WAS CREDITED THE BONUS ON THE ACCOUNT when
he should not have been unless it was a trap. He
couldn't win. THE PROMOTIONAL TERMS DO NOT CLARIFY THE
SITUATION AS IT IS ONLY MENTIONED IN THE GENERAL
TERMS ABOVE. Has every other player who lost had their
deposit returned in similar circumstances?

Is there someone at ICE I can meet? I'm not sure why
I'm wasting time with this if you don't see the problem.
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FairCasinos

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PostPosted: Tue Feb 05, 2008 5:08 am - Re: Important information about our Advertising!
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I've now taken down King Neptune's (Trident Entertainment) banners since Bellerock's parent company, Carmen Media, also owns them. They seem to be behaving in a similar way to BelleRock at the moment too.

Update 2010: I've decided to let this matter drop now. The quoted problem in the previous post was never fully detailed (it will be eventually be explained on the group topic for your information) but it happened a couple of years ago and it only seemed to affect one player. It was regarding new terms and conditions which stopped players claiming a sign up bonus in more than one casino in the group (the problem is the player actually got given the bonus manually but then was denied winnings afterwards citing that other bonuses had already been given in other casinos in the group). The player was actually paid in the end and also the terms changed at the time Bellerock stated before the player played but this was only verified after checking at the archive.org site a long time afterwards as Bellerock remained silent on the matter (a customer service rep had wrongly stated to the player that it changed just after the player had gambled and then later it was stated the terms changed beforehand). The fact remains that the term was hidden and not easily seen by players. It was stated that these terms are not always enforced and therefore they may only use it if players blatantly take advantage of the promotions at the different sites. That was the only player ever affected that was known about and even that player didn't contact me either when I tried to help.

This problem greatly affected the time I spent on this site in the last two years as it was obvious the industry didn't care much about fairness. I was simply dismayed by the attitudes of not only BelleRock Entertainment (for not communicating on an important issue) but also the widespread lack of care among affiliates (including the then high profile CAP website for affiliates).
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PostPosted: Wed Feb 06, 2008 6:46 am - Re: Important information about our Advertising!
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INetBet has long been the top rated site in the player reviews here (see directory) so I've added banners for them in the forum. I would normally put them in the Top Casinos list but the software they use has too many dodgy licensees which the software company profits from. The software itself is well liked by players and they still take US players unlike most of the other recommended casinos.

At the moment I'm working on geotracking the banners so that you won't see them if you are not able to play there due to your location. I'll let you know when it's done.
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FairCasinos

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PostPosted: Thu Feb 07, 2008 8:35 pm - Re: Important information about our Advertising!
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Canbet is back on the Top Casinos list. They were the only previous site to be advertised that didn't appear on the list (due to using RTG software, as above) but they now use Microgaming software which currently qualifies them (although this may soon change).
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FairCasinos

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PostPosted: Wed Feb 13, 2008 5:59 am - Re: Important information about our Advertising!
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It was a few days ago now that I fixed it so you will only see banner ads for sites you are eligible to play at for real money based on your location. It is using your IP address for your country and state location which is not totally accurate but gets the country right most of the time.

AOL users will always be detected as from the US. Those users should see the Top Casinos list for the full list of recommended sites as casinos not taking US players will not have banners showing for AOL users.
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clubJWP

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PostPosted: Thu May 08, 2008 10:10 am - Re: Important information about our Advertising!
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well, whatever it is, i must say you guys are doing a terrific job by catering all the required streams

JWP
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Highly relevant, efficient advertising to forum, blog, wiki and other types of web sites. Drive large number of visitors to your website and build quality links. http://www.widecircles.com
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puntalot

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PostPosted: Sat May 24, 2008 8:51 am - Re: Important information about our Advertising!
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Recently i have has major problems with bellerock entertainment due to their insistence on sending me emails even though i have asked to be removed from mailing lists.
Also to members DO NOT go into world casino or golden gate casino.These 2 sites are major spammers.
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