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FairCasinos

Posts: 1059
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PostPosted: Wed Jun 04, 2003 11:03 pm    Post subject: Winward Casino Group & Metagalaxia SA Reply with quote

This group owns :
winwardcasino.com Winward Casino
bingohall.com Bingo Hall (mainly bingo but also slots and video poker)

They use DotCom Entertainment software.

Recently another casino has popped up by this group using RTG software:

delanocasino.com Delano Casino
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FairCasinos

Posts: 1059
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PostPosted: Wed Jun 04, 2003 11:08 pm    Post subject: Winward Casino Reply with quote

Winward has been around a long time and I think used to use Unified Gaming software.

I have recently played at Bingo Hall as they had 110% bonuses. I only played with smallish deposits and got paid but a few players have had problems. There was a thread on a message board about the promotion and some players from there were denied winnings. Therefore this casino group will end up in the dumped section unless it's resolved.

Delano Casino is interesting because the owner of SciFi Casino group is Mark Delano. Maybe they are not linked though.
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Toots

Posts: 8
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PostPosted: Sun Jul 06, 2003 3:54 am    Post subject: Reply with quote

Problem with Bingo Hall still not resolved - DUMP EM icon_evil.gif
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Mynewhalo

Posts: 13
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PostPosted: Sun Mar 28, 2004 12:11 am    Post subject: Reply with quote

I got shafted by Winward on a no deposit promo they were offering for new players.......

Met wager requirements and all that was required......went to cashout and wasn't really sure of the procedure so I emailed support....I gues in a couple of days they replied and said my casahout was being denied because the no deposit promo had ended......lol......okay

It was still posted on their website and the free $15.0 was put into my account autonatically after registering......

I dont have time to waist on a casino that is this dirty handed so I just blasted them on the boards where it really counts....
_________________
pub199.ezboard.com...
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pixie11

Posts: 54
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PostPosted: Sun Mar 28, 2004 8:08 pm    Post subject: Reply with quote

That whole thing stunk! I feel bad I even gave you that promo now, lol.

Pixie
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syang

Posts: 3
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PostPosted: Mon Feb 21, 2005 11:03 pm    Post subject: Reply with quote

Winward casion fraud
I deposited $500 and wagered more than $6000, they put the bonus into bonus account, finally I cashed out $1200 including $700 winning. Emailed support, they told me I can withdraw since waggering requirement met. Faxed ID+utility bill and waitted for a week. Finally they block my account without a reason. I chatted with someone, they don't have a reason and let me email somebody. The email they gave me is invalid. I chatted with them again. They told me that I was in NEGATIVE DATABASE. This is ridiculous. I have never abuse bonus before. All my accounts in other casions are still alive. The support have to agree that they put me into that so call database due to my winning. What a joke.

Any suggestions?
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syang

Posts: 3
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PostPosted: Mon Feb 21, 2005 11:05 pm    Post subject: Reply with quote

syang wrote:
Winward casion fraud
I deposited $500 and wagered more than $6000, they put the bonus into bonus account, finally I cashed out $1200 including $700 winning. Emailed support, they told me I can withdraw since waggering requirement met. Faxed ID+utility bill and waitted for a week. Finally they blocked my account without a reason. I chatted with someone, they don't have a reason and let me email somebody. The email they gave me is invalid. I chatted with them again. They told me that I was in NEGATIVE DATABASE. This is ridiculous. I have never abused bonus before. All my accounts in other casions are still alive. The support have to agree that they put me into that so call database due to my winning. What a joke.

Any suggestions?
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FairCasinos

Posts: 1059
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PostPosted: Tue Feb 22, 2005 12:24 am    Post subject: Reply with quote

Try pitching a pitch at casinomeister. He seemed to help someone else who had a problem with the related casino (Delano, which is now closed): http://www.casinomeister.com/forums/showthread.php?t=6407

Winward are one of those casinos that gets annoyed when a player wins with a bonus. They sometimes try to wriggle out of paying those players for unverifiable reasons if they can possibly do so even though it is potentially fraudulant. Even if they could produce some terms and conditions to back up their behaviour, it wouldn't stand up in any court of law.

They have a very bad attitude towards those players who play once and never return. If you do return there without a bonus and play a bit, they are likely to give you a bonus unexpectedly to try and keep you playing there and (this is the part that also makes their attitude obvious) will suddenly become overly friendly.

Please stay away from this group until they learn how to behave properly and resolve their past complaints (probably impossible now)! I've also read reports of them locking accounts from whole countries (they banned UK at one point - not sure if they still do!) with money in there and not releasing the funds.
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syang

Posts: 3
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PostPosted: Tue Feb 22, 2005 9:06 pm    Post subject: Reply with quote

I got paid today. Thanks FairCasinos!! I appreciate your suggestions. icon_biggrin.gif
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FairCasinos

Posts: 1059
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PostPosted: Wed Jul 13, 2005 6:52 pm    Post subject: Reply with quote

Riverboat Casino riverboatcasino.com is another casino site in the Winward group. It was also a casino from the defunct and dumped Cyber Croupier Group which closed in 2003 (used RTG software at the time).

Someone has been having problems there: http://mb.winneronline.com/showthread.html?t=20567
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Announcer

Posts: 54512
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PostPosted: Mon Aug 01, 2005 9:49 pm    Post subject: Reviews : Bingo Hall Review Reply with quote

sunspun's review for Bingo Hall
====================================

So many of the online bingo places seem so much alike in so many ways , at least to me, but I was glad to see that Bingo Hall somehow made the effort to be a little different, although some things still are so much like other sites that you forget which one you're in sometimes.

Support: Excellent
Website: Excellent
Promos: Good
Software: Very Good
Payout Speed: Not Rated

Personal rating out of 10: Not Rated

--- August 1, 2005, 5:49 pm EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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Announcer

Posts: 54512
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PostPosted: Sun Nov 13, 2005 1:10 pm    Post subject: Reviews : Winward Casino Review Reply with quote

catrescue911's review for Winward Casino
====================================

I played at Winward once with a ND bonus they offered, I believe it was $20, whcih was credited fairly quick to my account. I wasn't really impressed with the games and the small bonus didn't last long. I'm not sure if I would ever deposit there, it is kind of blah.

Support: Good
Website: Good
Promos: Good
Software: Good
Payout Speed: Not Rated

Personal Rating: 5/10

--- November 13, 2005, 8:10 am EST ---


====================================

This is an automatically generated copy of a review written in the review section of the site

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