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PostPosted: Fri Jul 11, 2003 11:01 am    Post subject: St Minver Ltd - galainternational.com & galacasino.co.uk Reply with quote

galainternational.com Gala International Casino

Software: Boss Media
Licensed: Gibraltar
Launched:

-------------

galacasino.co.uk Gala Casino

Software: ?? (Flash)
Licenced: Gibraltar
Launched:

--------------------------

Gala Interactive (Gibraltar) Limited
galainteractive.co.uk

UPDATE: The interactive division of Gala Group has now been acquired by St Minver Ltd. Therefore Gala Interactive is no more since September 26th 2003.

Quote:
Gala Interactive Gibraltar Limited, Suite E, Regal House, PO Box 872, Gibraltar. Gala Interactive Gibraltar Limited is a wholly-owned subsidiary of The Gala Group Plc


The terms explicitly state that residents of the following jurisdictions are not permitted to play: CANADA, CHINA, JAPAN, USA AND GIBRALTAR.
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FairCasinos

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PostPosted: Fri Jul 11, 2003 11:02 am    Post subject: Reply with quote

From the galainternational.com web page:

Quote:

About Us
Gala Group is one of the leading gaming operators in the UK. The group has the largest licensed bingo business and one of the four largest casino businesses in the country, in addition to being the largest multi-site machine operator in Europe.

Gala own 20% of all UK casinos, with 26 sites throughout the UK, and additional sites in the Isle Of Man and Gibraltar.

Gala also own 24% of all UK bingo clubs throughout the UK, with a 40% share of national game ticket sales.

Gala has over 6.2 million members generating around 33 million admissions per year in bingo and over 2 million admissions a year in our casinos.

The main investors in Gala are Candover Investments plc and Cinven Limited.

About Gala International Casino Gibraltar
Gala’s flagship International Casino can be found crowning ‘The Rock’ overlooking the Bay of Gibraltar.

The Casino offers a wide range of games from American Roulette, Blackjack and Casino Brag. If you prefer a flutter on the Casino slots, there are over 150 Vegas style slot machines to tempt you. There’s also a Bingo club with 300 seats for your enjoyment.

Experience the thrill of the ‘Casino on the rock’ now by downloading our GALA INTERNATIONAL CASINO GIBRALTAR. With Gala’s long established history in gaming in the UK, you can rest assured that you are playing the safest and most rewarding online gaming experience available.

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FairCasinos

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PostPosted: Tue Jul 29, 2003 6:02 pm    Post subject: Reply with quote

From the 'Fairness and Trust' section of galacasino.co.uk

Quote:

Gala Interactive are probably the only operator on the Internet to hold your deposited funds in trust. When you deposit funds into your player account that money is held entirely separately to any accounts owned by Gala and is secured under various guarantees. Gala only receives the funds when you have spent them. You may request the return of your funds at any time.

Gala Interactive are also the only operator not to charge you to withdraw your funds. It is your money and you have the right to take it out at any time.

All game results are generated by one of four random number generators. These random number generators are regularly audited by PriceWaterhouse Coopers to ensure the output is truly random.

All games are thoroughly tested before release using sophisticated, independently monitored game outcome tools. Game outcomes cannot be influenced by any external source and all game activity is logged and monitored to ensure games are operating fairly.

Gala Interactive operate under a gaming licence issued by the Gibraltar Government. Gibraltar is widely recognised as one of the best regulated and respected Internet gaming jurisdictions around the world and is home to some of the largest and most successful operators.


A lot of this isn't very accurate. For example, most casinos don't charge for withdrawels!
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FairCasinos

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PostPosted: Fri Nov 07, 2003 4:46 am    Post subject: Reply with quote

The group has been acquired by another company and the casinos are now under new management. I quote the index page of Gala International:

Quote:

Dear Customer

We are pleased to inform you that, with effect from 26th Sept. 2003, the interactive business division of Gala Group Ltd has been acquired by St Enodoc Holdings Ltd. On the same day this division changed its name to St Minver Ltd. All of us at St Minver look forward to being of service to you.
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FairCasinos

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PostPosted: Sun Feb 13, 2005 10:27 am    Post subject: Reply with quote

This group has changed status to Dumped. More details will follow shortly. It is due to promotional issues. They had their chance to resolve matters but have decided not to.

I will soon give details of the problem. There was also a separate issue regarding a daily scratchcard at one of their casinos that seemed to have malfunctioned, to put it kindly (the odds of winning were meant to be 1 in 3 but the odds reportedly changed drastically after a while with noone winning for weeks). I never tried the scratchcard but have read about this incident at other message boards.

I advise anyone not to play at Gala International Casino, Gala Casino or any of their related gaming properties (including galabingo.co.uk, galacasino.co.uk and galainternational.com).
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FairCasinos

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PostPosted: Thu Dec 13, 2007 3:46 pm    Post subject: Reply with quote

I've yet to give details of the old problem. Basically, they sent out promotional emails to players soliciting deposits with an extra bonus thrown in but they failed to honor the promotion so players deposited for the offer and didn't get the promised bonus. This was for galainternational which was using Boss Media software and has long since gone. Here is Casinomeister's warning about them before I posted the same warning above:
http://www.casinomeister.com/forums/52155-post18.html

The disappointing thing is that there was another issue I personally had with this group. They are resolving it in a way but I've had to wait a long time for them. It was a simple case of retroactive changes to terms and conditions and I'm not sure they realised what they did wrong. Unfortunately, it's taken them a long time to resolve (they claim they are finally sending me my winnings which is around £1000 but I'm still waiting for it) and I'm not very confident other players haven't had similar problems.

I'm posting this in the old section until the new one is sorted out.
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